Frequently Asked Questions

Find answers to common questions about House of Gainz.

Hours & Access

Our Georgetown location (610 N Austin Ave STE#110) is open Monday–Friday from 4:00 AM to midnight, Saturday from 4:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.

Our Tech Ridge/Austin location (235 W Canyon Ridge Drive) operates Monday–Friday from 4:00 AM to 10:00 PM, and Saturday–Sunday from 6:00 AM to 7:00 PM.

Holiday hours may vary. We recommend calling us at (512) 688-5496 or checking our Instagram @houseofgainzgt for holiday schedule updates.
Early mornings (4:00–7:00 AM) and mid-afternoons (1:00–3:00 PM) on weekdays tend to be less crowded, making it easier to access equipment and enjoy a more focused workout.
Yes! Our Georgetown location stays open until midnight Monday through Friday, perfect for night-shift workers or anyone who prefers late-night training sessions.
Yes, we open a bit later on weekends. At our Georgetown location, we open at 4:00 AM on Saturday (closing at 11:00 PM) and 6:00 AM on Sunday (closing at 10:00 PM).

Membership

You can visit either of our locations to sign up in person, call us at (512) 688-5496, or fill out the contact form on our website. Our staff will walk you through membership options and get you started.
Yes, we offer flexible month-to-month memberships with no long-term contract required, giving you the freedom to train on your terms.
Absolutely! We're working to expand family-friendly programming and offer discounts for groups and families who train together. Contact us for current pricing and packages.
Yes! House of Gainz is veteran-owned and we proudly offer active-military discounts to honor those who serve.
We frequently offer promotional codes like "First Month Free" at our Tech Ridge location. Check our Instagram pages (@houseofgainzgt and @houseofgainztech) or contact us to inquire about current trial offers.
To cancel your membership, please send an email request to houseofgainzgt@gmail.com. Keep a copy of all correspondence for your records. We will respond as quickly as possible to process your cancellation.
If you need to temporarily freeze your membership due to travel, injury, or personal reasons, contact us at (512) 688-5496 or email houseofgainzgt@gmail.com and we'll work with you on available options.

Beginners

Absolutely! While we're known for serious lifters and bodybuilders, we welcome beginners of all fitness levels. Our knowledgeable staff can guide you on proper form, injury prevention, and getting started safely.
Yes, we offer one-on-one personal training to help beginners learn proper techniques, build confidence, and create a personalized program that fits your goals.
House of Gainz fosters a welcoming, supportive atmosphere where everyone—from first-timers to seasoned athletes—pushes and helps each other. Our staff is friendly and approachable, and members are encouraging.
We're expanding our offerings to include beginner bootcamps, group classes, and programs designed for those just starting their fitness journey. Check with our front desk or Instagram for the latest schedules.
Bring comfortable workout clothes, athletic shoes, a water bottle, and a towel. We have locker facilities, showers, and restrooms onsite for your convenience.
Yes! Our staff is happy to give you a walkthrough of the facility and demonstrate how to use machines and free weights safely. Don't hesitate to ask for help—we want you to feel confident and safe.

Equipment & Amenities

We hand-pick the best equipment from brands like Nautilus, Hammer Strength, Cybex, Life Fitness, Nytram, and Precor. Our facility includes traditional weight-lifting machines, power-lifting platforms, strongman equipment, free weights, cardio machines, and dedicated areas for legs, back, shoulders, arms, and chest.
Yes! House of Gainz caters to serious lifters with heavy platform areas, strongman equipment, and a sprinting area perfect for powerlifters, bodybuilders, and strength athletes.
Yes, we have a dedicated cardio area with machines to support your conditioning and warm-up needs.
Yes, we offer a women's-only area for those who prefer a more private training environment.
Our amenities include a dry sauna, changing facilities with showers, free Wi-Fi, and onsite reception serving supplements and meal prep to fuel your workouts.
Yes, we offer group classes including HOG-Fit, MMA, kickboxing, and other functional training formats. Check our schedule for current class offerings.
Yes, House of Gainz has a wheelchair-accessible entrance and parking lot to accommodate all members.
Our facility is fully stocked with professional-grade equipment, so there's no need to bring your own. However, if you have specific gear (like lifting belts, wrist wraps, or resistance bands), you're welcome to use them during your workout.

Still Have Questions?

Reach out to our team - we're happy to help!

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